Home Care

Home is the heart of our community.

Serving Those Who Served and the broader community.

Home is the heart of our community. We bring trusted support right to you. Whether it's help around the house and garden, services that build your independence, or clinical care, we'll work with you to tailor support that helps you live safely and confidently, your way.

Your Home. Your Life. Our Support.

We understand the importance of staying at home in your familiar environment: our Community Services Team can help you safely maintain your independence and daily routine, feeling confident doing so.

Vasey RSL Care is an approved provider of the government's Support at Home program and the Department of Veterans' Affairs (DVA) Veterans’ Home Care (VHC). Our self-funded Home Care services give you complete flexibility and peace of mind. There's no ongoing commitment; you can choose support as you need it, r arrange regular visits to suit your routine. Either way, we'll help you continue living safely and independently at home.

The Support at Home program

From 1 November 2025, the Australian Government will introduce the Support at Home Program, a new way of delivering aged care services to help older Australians live independently, safely, and comfortably in their own homes.  This program is part of the national aged care reform and will replace existing home support systems, creating a simpler, fairer and more flexible approach to care.

Funding is based on an assessment of your needs, made by the Aged Care Single Assessment System (formerly ACAT). This assessment determines what level of funding you will receive – from Level 1 (lowest) to 8 (highest).

Our program provides a wide range of tailored services designed to help you live comfortably and confidently at home. Based on your individual assessment, you may access:

  • Clinical care: Nursing, physiotherapy, occupational therapy, and continence support.
  • Independence support: Help with showering, dressing, taking medications, and getting to appointments.
  • Everyday living services: Assistance with cleaning, gardening, shopping, meal preparation, and respite care.

Services are flexible and can be adjusted at any time to suit your changing needs.

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Support at Home program levels

Level 1 Example:

Stan is an 83-year-old single man who is still driving and active in the community. However, he has become aware of increased risk in undertaking some tasks around the home and feels he needs assistance.

Level 2 Example:

Leo is a 74-year-old veteran, married to Ellen. Leo loves lawn bowls but some recent health issues have stopped him taking part. His Support at Home services are focused on getting him back to health.

Level 3 Example:

Joyce is a 92-year-old war widow who lives alone. Her family say she is young at heart, but they are concerned about her as they live a few hours away.

Level 4 Example:

Peggy is 85 and a widow and, despite her high care needs, she is determined to stay in her own home. She has had recent eye surgery and needs extra assistance at the moment.

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Self-Funded Home Care

Spending quality time with our loved ones is an important goal for us all.

Self-funded home care is ideal for those…

  • Not requiring a lot of support
  • Waiting for government funding
  • Whose funding does not cover all the services they would like
  • In a position to fund their own services
  • Wishing to assist family members who need home care

Rather than spending time together doing chores, set up some home care services to make everyone’s life easier and your time together more enjoyable.

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What services do you need?

For the Support at Home program and Self-funded Home Care, a wide variety of services can be accessed.

Click this link to read the details.

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Veterans' Home Care

Veterans’ Home Care is specifically for those who have either:

  • A Veteran Gold Card or,
  • A Veteran White Card with an accepted service-related condition.

This service provides a small selection of support services to help you retain independence in your own home.

Services include:

  • Domestic assistance
  • Personal care
  • Respite care
  • Lawn mowing
  • Safety-related home/garden maintenance

Read more

 

 

More About Home Care

  • Applying for Government-Funded Home Care
  • Support at Home Service Prices
  • Applying for Veterans’ Home Care

Applying for Government-Funded Support at Home

A Home Care Package is for people aged 65 or over and is based on an assessment of your needs made by the Aged Care Single Assessment System (formerly ACAT).

Check your eligibility and register on the government’s My Aged Care website.

My Aged Care will ask you questions to understand your needs and care arrangements. They may then arrange for a trained assessor to visit you at home to discuss your support needs.

Once you have registered, the Department will put you on a waitlist until your funding Package is approved. Once approved, our staff will be able to set up the services you need.

Contact us today to find out more: T 03 9810 5570

E vaseyhomecare@vaseyrslcare.org.au

Find out more about the cost of services

If you are eligible for government funding for your Home Care, funds will be set aside for you. These funds will pay for the services you choose.

If you choose Self-Funded Home Care, you will be paying directly for the services you choose to receive.

To get an idea of the amount each service costs, you can refer to the Pricing Schedule below.

Applying for Veterans’ Home Care

The Veterans’ Home Care (VHC) Program is designed to provide practical help to military veterans so that you can continue to live independently.

Through this Program you can access personal care, domestic assistance, respite services and social assistance via a VHC Provider, such as Vasey RSL Care. 

Find out more:

  • Visit the Department of Veterans’ Affairs website
  • Contact the VHC Assessment Agency on 1300 550 450 to have an assessment for services

We recommend that you request Vasey RSL Care be considered as your service provider.

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