Care Advisors have qualifications in nursing and allied health services, so they can offer expert assistance to home care consumers. They help you develop your ‘Personalised Care Plan’, which seeks the best way to use the funding you have been allocated to support you to continue living independently.
Care Advisors make regular contact to help you review your care services and make any adjustments needed to your Plan.
Service Coordinators are based in our central office and provide phone assistance to coordinate your care services during office hours.
Emergency Phone Assistance
For emergency, out of office hours assistance, a 24/7 phone service can be arranged.
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