Vasey RSL Care in 2014 – Insight from our Community

– 28 February 2014 –

Over the past two years Vasey RSL Care has been on a journey of exploration. Gathering opinions from over 1000 people, we’ve looked within our organisation and across the many communities with whom we work. Our goal was to understand the kind of organisation we are today and the relationships our many stakeholders – from families and older people, to governments and the RSL network – have and want to have with us.

Called ‘Together Tomorrow’, the project has given us deep insight into who we are: as a company and as a group of people. We’ve learned that Vasey RSL Care is an organisation of great significance in contemporary Victorian society, just as we have been throughout our long and proud history.

People have told us that, in 2014, we provide a rare and authentic Australian experience. We represent care and consistency, and those uniquely Australian values of camaraderie, mateship, respect, and remaining steadfast in the face of a challenging world.

Those values are evident in the actions of our employees in Vasey RSL Care homes and in the community as we work with families, governments and community organisations to get better care outcomes for older Victorians.

We know that many Victorians from diverse backgrounds will want the Vasey RSL Care experience in retirement and old age, well into the future, and we are planning now to meet their needs.

Vasey RSL Care has a new look and a new website. The design and communication reflects an understanding of who we are and what we can do. Strong and confident; dynamic and forward looking; proud of our past; and capable of seeing beyond the horizon.

Our website is now a fully functional hub for engagement: with the community, our staff, clients and their families. It has been developed with user experience at the heart of the design, facilitating easy navigation and clear communication.

Over the coming months we will be launching new initiatives, all underpinned by that deeper knowledge of who we are and how we can create more value.

We invite you to share this next stage in our evolution. Be part of the exciting changes at Vasey RSL Care.