Have Your Say!

Your views are important to us.

They offer us valuable insights that help us continue to improve all we do.

Our organisation is committed to continuous improvement and with your assistance, we can better meet your needs and expectations.

Thank you for helping us improve our services and care – all feedback is gold!

Feedback Options: to Vasey RSL Care

Use the Online ‘Have Your Say’ Form: see below

Use this PDF form (click to open)

Write a letter to: Vasey RSL Care – Have You Say, PO Box 203, Hawthorn, VIC 3122

Phone Central Office during business hours on 9810 5500: listen to the options provided and choose the most suitable department and ask to speak to the Manager

External Feedback Options

If you would like to make a complaint about Vasey RSL Care, there are two organisations you can contact:

• The Aged Care Quality & Safety Commission (ACQSC): 1800 951 822
• Elder Rights Advocacy (ERA): 1800 700 600